Cancellation Policy
Cancellation Policy
At book-nook.shop, we understand that sometimes you may need to change or cancel your order. Please review our cancellation policy below.
1. Order Cancellation
You may request to cancel your order before it has been shipped.
To request a cancellation, please contact our customer service team as soon as possible after placing your order.
Email:
support@book-nook.shop
Once your order has been processed or shipped, we are unable to cancel the order.
2. Cancellation After Shipment
If your order has already been shipped, cancellation is no longer available.
In this case, you may return the product after receiving it according to our Refund Policy.
3. Refund for Cancelled Orders
If your cancellation request is approved before shipment, we will issue a full refund to your original payment method.
Refund processing times may vary depending on your payment provider.
4. Changes to Orders
If you need to change your shipping address, product information, or other order details, please contact us as soon as possible.
We cannot guarantee changes after the order has been processed.
5. Contact Us
If you have any questions regarding order cancellation, please contact:
book-nook.shop
Email:
support@book-nook.shop